This Privacy Policy explains what personal data fb77 casino collects from players in the Philippines, how we use it, and how we keep it safe. We are committed to handling your information responsibly and in line with applicable Philippine data privacy regulations. Please read this page before you register or use any part of the platform.
When you register an account on fb77 casino, we collect the personal details you submit — including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years under Philippine law, and set up your account correctly. We also collect information you provide when you contact our support team, update your account profile, or respond to any platform communications. All data you submit is stored securely and used only for the purposes described in this Privacy Policy. You are responsible for ensuring that the information you provide is accurate and up to date at all times.
We may also ask for government-issued identification documents as part of our Know Your Customer (KYC) process, particularly before processing withdrawal requests or when required by our compliance obligations. These documents are handled with strict confidentiality and are not shared with any third party except where required by Philippine law or regulatory authorities. Providing accurate KYC documents helps protect your account from unauthorised access and ensures that your winnings can be paid out without delay. If you have questions about what documents are accepted, the FAQ page has detailed guidance on the verification process.
When you use fb77 casino — whether through a mobile browser or the downloadable app — we automatically collect certain technical data about your session. This includes your device type, operating system, browser version, IP address, and the pages or game sections you visit within the platform. We use this data to maintain platform performance, diagnose technical issues, and improve the overall experience for players in the Philippines. Usage data also helps us detect unusual activity that may indicate unauthorised access or fraudulent behaviour, allowing us to protect your account proactively. This type of data is collected through standard server logs and does not identify you personally on its own.
We may also collect information about the bets you place, the games you play, and the frequency and duration of your sessions. This activity data is used to personalise your experience on the platform, to monitor for responsible gaming indicators, and to fulfil our regulatory reporting obligations. We do not use your activity data to build profiles for sale to advertisers or third-party marketing companies. All usage data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by applicable Philippine regulations.
To process deposits and withdrawals in Philippine pesos (PHP), fb77 casino collects payment-related information such as your chosen payment method, transaction reference numbers, and transaction amounts. We do not store full card numbers or sensitive payment credentials directly on our servers — payment processing is handled through secure, certified payment providers operating in the Philippines. Transaction records are retained for the period required by our financial compliance obligations and may be reviewed in the event of a dispute or regulatory inquiry. If you believe there is an error in any transaction on your account, please raise it promptly through our support channels so it can be investigated without delay.
The primary reason fb77 casino collects your personal data is to operate your account and deliver the services you have signed up for. This includes processing your deposits and withdrawals, verifying your identity, maintaining your betting and gaming history, and sending you important account notifications such as transaction confirmations and security alerts. Without this data, we would not be able to provide a safe, personalised, and compliant gaming experience for players in the Philippines. We process your data on the legal basis of contractual necessity — meaning we need it to fulfil the agreement between you and fb77 casino when you register an account.
We also use your contact details to send you service-related communications, such as updates to our Terms and Conditions or this Privacy Policy, platform maintenance notices, and responses to your support queries. These communications are not marketing messages and cannot be opted out of while your account remains active, as they are necessary for the proper operation of your account. If you have questions about the types of communications you may receive, the FAQ page provides a clear overview.
fb77 casino uses your personal data to protect the integrity of the platform and comply with our legal obligations under Philippine law. This includes monitoring for suspicious account activity, detecting and preventing fraud, verifying that players meet the eligibility requirements for online gaming, and fulfilling any reporting obligations to relevant Philippine regulatory authorities. Where we are required by law to disclose your information to a government body or law enforcement agency, we will do so in accordance with applicable legal procedures. We will not disclose your personal data to any third party for commercial purposes without your explicit consent, except as described in this Privacy Policy.
Our responsible gaming monitoring also relies on your account and activity data. If we identify patterns that suggest a player may be experiencing difficulties with their gaming behaviour, we may use that information to reach out with support resources or to apply account restrictions in line with our Responsible Gaming commitments. This use of data is in your interest and forms part of our duty of care to all players on the platform.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate or incomplete information, and the right to request the deletion of your data in certain circumstances. You also have the right to object to the processing of your data where that processing is not strictly necessary for the performance of your account agreement or our legal obligations. To exercise any of these rights, please contact our support team through the platform.
Please note that some data retention obligations are set by Philippine law and cannot be overridden by an individual request — for example, transaction records may need to be retained for a minimum period regardless of an account closure request. Where we are unable to fulfil a data request in full, we will explain the reason clearly. We aim to respond to all data rights requests within a reasonable timeframe. For general questions about your data, the FAQ page is a helpful starting point before submitting a formal request.
fb77 casino uses essential cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. These essential cookies cannot be disabled as they are necessary for the platform to operate. We do not use third-party advertising cookies or sell your browsing data to external marketing networks. If you access the platform through a mobile browser, your browser settings may allow you to manage cookie preferences, though disabling essential cookies may affect your ability to log in or use certain features. Our use of cookies is limited to what is necessary to deliver a secure and functional gaming experience for players in the Philippines.
If you have any questions about how fb77 casino handles your personal data, our FAQ page has clear answers — or you can reach our support team directly through your account.